A Message to Our Valued Owners:

We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.

Subaru of America, Inc. (Subaru) has decided that a defect, which relates to motor vehicle safety, exists in certain 2023 model year Ascent vehicles equipped with 20-inch wheels.

Your vehicle may be equipped with tires that were damaged during the wheel mounting and assembly process. A misaligned bead guide arm on the tire mounting equipment may have caused excessive stress on the tire bead during mounting, possibly causing damage to the internal structure of the tire.

Internal damage to the tire bead may lead to structural failure of the tire and rapid tire deflation, increasing the risk of a crash.

WRH-23 Safety Recall FAQs:

Q: What should I do?
A: You should contact your Subaru retailer (dealer) to have this repair performed at no cost to you.

Q: What will Subaru do?
A: Subaru retailers will remove and replace all four tires with new ones at no cost to you.

Q: What will be done to the vehicle?
A: Your Subaru retailer will remove and replace all four tires with new ones at no cost to you.

Q: What Subaru models are involved?
A: Certain 2023 model year Ascent vehicles equipped with 20-inch wheels.

Q: Do I need to make an appointment?
A: Yes. Please contact your servicing Subaru retailer to set up an appointment to ensure that the retailer can allocate a time slot to best accommodate you.

Q: How much will this safety recall repair cost?
A: This repair will be performed free of charge at any authorized Subaru retailer.

Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this safety recall repair free of charge for you.

Q: Can I have this safety recall repair performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this safety recall repair free of charge for you.

Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this safety recall repair.

Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html , by selecting Email Us then selecting Ownership Update from the list of topics.